Commercial Bank of Dubai (CBD), one of the UAE’s leading financial institutions, has reaffirmed its strong financial position and operational resilience amid ongoing regional developments, underscoring its continued commitment to supporting customers and businesses across the country.
The bank confirmed that all banking services, digital platforms, systems, and customer engagement channels remain fully operational. There has been no disruption across its branch network, remote banking services, or digital platforms. These uninterrupted services are backed by robust business continuity frameworks, solid liquidity buffers, and prudent risk management practices.
Throughout the recent period, CBD successfully managed 2.7 million customer interactions across its digital and physical branch channels, reflecting sustained service stability and customer engagement.
Dr. Bernd van Linder, Chief Executive Officer of Commercial Bank of Dubai, said, “Our priority is to deliver uninterrupted banking services and maintain consistently strong customer interactions across branches, digital channels and all relationship-managed platforms. We are operating normally across all branches and channels, supported by a strong liquidity position and a robust capital base. Our balance sheet strength, conservative risk management, and diversified franchise, position us well to navigate evolving conditions with confidence while continuing to support our clients and the UAE economy.”
CBD’s omnichannel model — combining a nationwide branch network with fully integrated digital and remote banking platforms — continues to ensure seamless access to retail, corporate, commercial, and institutional banking services. Customers retain full access to deposits, payments, lending, trade finance, treasury, and digital banking services without interruption.
The bank added that it continues to monitor regional developments closely while maintaining a disciplined approach to risk management, operational excellence, and balance sheet strength.
